888casino Review: Everything you need to know

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888casino review
About 888 Casino  
This in-depth review of 888casino was compiled by a team of industry-leading experts in the online gaming industry, with a focus on the player experience. 888casino is the leading online casino brand of 888 Holdings plc. This international gaming corporation is listed on the London Stock Exchange (LSE), with substantial global assets.
 
888casino was established as Casino on Net in 1997, and rapidly expanded to become the benchmark of excellence in the online gaming arena. With 25 million+ registered players on board, and many more in the wings, 888 Casino is widely regarded as an innovative operator in the online gambling industry.
 
Among others, 888 boasts the following achievements:
 
  • Founder member of eCOGRA Safe and Fair
  • Founding member of the International Medical Corps UK 
 
888 Casino, the premier online casino of this prestigious company has racked up multiple gaming awards over the years, notably:
 
  • Casino Operator of the Year 2013 – EGR Awards
  • Digital Operator of the Year 2014 – Global Gaming Awards (GGA)
  • Casino Operator of the Year 2015 – Gaming Intelligence
  • Casino Operator of the 2019 – EGR Awards
 
888casino is highly regarded within the gaming community, and among the industry's ranking watchdog authorities. Naturally, an accurate, unbiased review of this online casino requires a meticulous assessment of its features and functions, and the overall player experience.
 
Overview of Special Features
 
888 Casino is an internationally acclaimed online casino, with a strong ‘player-centric’ focus. This online casino has undergone many transformations over the years, pushing the boundaries of technology to bring players the ultimate immersive experience.
 
From the days of dial-up Internet and rudimentary casino games to fibre-optic cable, Wi-Fi, 3G, 4G, and beyond, 888casino is continually cranking it up to bring players the ultimate, authentic Vegas-style gaming experience. Among the many special features available to players at 888casino are the following:
 
  • Immersive Live Casino – Live Casino games bring cutting-edge technology to players’ screens on PC, Mac, and mobile devices. Live casino games are hosted by professional and courteous dealers, from secure gaming locations around the world. These casino hosts – croupiers and dealers - are expertly trained, and licensed for games of Live Roulette, Live Poker, Live Blackjack, Live Baccarat, and Live Casino Hold 'em, et al.
 
The live casino games are protected with bank-level encryption technology, with uninterrupted audio-visual streaming, direct to players’ screens. Live casino games are offered at affordable minimums and high maximums, across a broad range of games.
 
  • The Elite Lounge – This prestigious venue caters to loyal patrons. It is a high-class destination with a nightclub-style setting. There are a handful of tables and breathtaking backdrops to enjoy.
 
The dealers host the Elite Lounge sessions for 12 hours per day, 7 days a week. Among others, players can enjoy Blackjack and Roulette variants. The Elite Lounge is available to all real money players at 888casino online.
 
  • Orbit Gaming Platform – In its quest to lead from the front, 888casino completely overhauled its gaming platform with a brand-new system named Orbit. This lightweight casino client ensures that players can click and play quickly, easily, and seamlessly from any browser, anywhere, at any time. The Orbit platform delivers an unparalleled gaming experience on the front end, akin to the Vegas-style excellence players have come to expect from the world's premier land-based casinos.
 
The gradual transition to the Orbit platform is a boon to the industry, and to 888 players. It offers remarkable improvements to website functionality, owing to increased efficiency, with rapid loading of games (3X quicker than before) substantial design improvements, and instant loading of category items on site. Thanks to a powerful A.I. recommendation engine, 888casino’s gaming platform is certainly a cut above the rest.
 
  • Powerful Mobile Functionality – In line with expectations, 888casino has ramped up its mobile casino. Players get to experience the ultimate mobile gameplay, from anywhere in a regulated jurisdiction, on Android and iOS devices.
 
Players can enjoy a world-class mobile experience by downloading the app from the desktop client for Android, or the App Store for iOS devices. Minimal clutter, and maximum functionality are assured on the mobile casino client.
 

Assessment of the 888casino PC Software and Mobile App

 
Legal-age players at 888casino have access to the multivendor gaming platform direct from the browser (Google Chrome, Mozilla Firefox, Internet Explorer, Safari), in a no-download format. You can easily access all the features of the 888casino platform of your browser, and play games using Flash player.
 
The games load up quickly and play seamlessly. There are no delays, no hanging pages, and no interruptions during gaming sessions. Quick-click functionality from one category to the next is assured.
 
Feature-filled elements abound when playing 888 casino games on PC or Mac. Thanks to the enhanced screen size, many more elements are showcased on your PC screen. 888 dispenses with clutter, instead focusing on an engaging user experience which resonates throughout.
 
For players who prefer on-the-go gaming, the mobile casino app option is preferred. Mobile casino players at 888casino get to experience a wide variety of games on Android and iOS devices. The Android app can be downloaded direct from the 888casino site, while the iOS app can be downloaded from the App Store.
 
One of the main differences between the mobile experience and the PC-based experience at 888casino is the ‘no-frills’ functionality that you will enjoy on mobile (compared to PC) to ensure that the games play out as well as possible, given the limited screen ‘real estate’.
 

888 Casino Awards

 
Earlier in our review of 888casino, we made mention of several awards that this online casino has won over the years. The full listing of awards numbers 50+ and are too numerous to mention, but some of the more prestigious awards are listed below:
 
  • EGR Award for Operator of the Year 2019
  • Gaming Intelligence Casino of the Year 2015
  • Global Gaming Awards (GGA) Best Digital Operator 2014
  • eGaming Review Casino Operator of the Year (2005, 2006, 2007, 2008, 2009, 2013)
 
By adhering to the highest standards of gaming excellence, year after year, 888casino continues to blaze a trail in the industry, delivering wildly entertaining casino games and exceptional customer service to players everywhere.
 

Responsible Gaming at 888?

 
Responsible gaming is an all-encompassing system which oversees the activities at 888casino. It is expressly focused on player safety and security, above all else. Responsible gaming is predicated on a zero-tolerance policy towards underage gambling.
 
All players must be at least 18+ in the UK, older in other jurisdictions, to play online casino games for real money. Additionally, 888casino players are presented with options to assist them if they are compulsive gamblers.
 
These include the option of self-exclusion, and a comprehensive review of your gaming history. Players are also encouraged to log out when not playing, and to protect the integrity of their accounts by constantly updating software, using the latest antivirus programs, and avoiding unencrypted Wi-Fi sessions.
 
888 provides a set of resources (questions and answers), software suggestions, and other tools (888+, Fair Play guaranteed with RNGs, privacy policy, KYC, licensing and regulation, et al) which are wrapped up as part of the overall responsible gaming doctrine.
 

List of Accepted Payment Methods

 
888casino sports an impressive variety of accepted payment methods. These include options for deposits and options for withdrawals. All payment methods are tested for safety and security, by 888 and the payment provider itself. Additionally, SSL (secure socket layer) encryption, firewall protection, and account verification methods are used to validate the ID of players.
 
Deposit options: Visa, Visa Electron, MasterCard, iDebit, MuchBetter, NETELLER, ecoPayz, PayPal, QIWI Wallet, Skrill, Trustly, Wire Transfer, ApplePay, AstroPay Card, Oxxo, Sofort, Todito Cash, INTERAC® online, iWallet, Nordea, Yandex.Money, Transferencia Bancaria, and PurplePay, among others.
 
Withdrawal options: Visa credit card, Visa debit card, MasterCard credit card, MasterCard debit card, PayPal, NETELLER, QIWI Wallet, WebMoney, Wire Transfer, rapid transfer, MuchBetter, and ecoPayz.
 
It is worth pointing out that most deposit options are processed instantly, while withdrawals can take several business days to process depending on the method that is used. 888casino does not charge for using these payment methods, but the providers in question may levy charges based on their own rules.

Customer Support at 888 Casino

 
One of the most important aspects of an 888casino review is the responsiveness, quality, and professionalism of customer support. At 888casino, players can access customer support by navigating to the 888casino Support Center.
 
This support platform offers comprehensive assistance for many different aspects of the online casino experience. These include the following:
 
  • Banking issues (deposits and withdrawals)
  • Gaming issues (payouts, jackpots, wagering requirements)
  • Registration and Login issues (signing up, username/password, delays, reopening closed accounts)
  • Technical issues (difficulties logging in, interruptions in gaming, technical issues with banking)
 
Fortunately, there are multiple channels available to players when contacting 888casino support. These include the FAQs section, for a quick listing of commonly asked questions that players have, and quick responses to them.
 
If you don't happen to find what you're looking for, or you need additional assistance, you can easily complete the online contact form by selecting your product, category, inputting your email and subject, and entering a description of the problem.
 
888casino also allows players to attach files to better target the issue at stake. All questions, queries, and complaints are taken seriously and attended to with the utmost promptness and professionalism.
 
888casino support is available in multiple languages, including English, German, Spanish, Danish, Russian, Italian and Swedish.
 
Players can contact the Operations Department via email at operations@888brands.net. Other contact options include telephone support in the following countries:
 
  • Austria - +44 203 478 1876
  • Brazil – 0800 892 0073
  • Canada - +44 203 876 8708
  • Germany - +44 203 478 1876
  • Russia - +44 203 887 5550
  • United Kingdom - +44 203 876 8708
  • Worldwide - +44 203 876 8708
 

Current Promotional Offers

 
888casino features a variety of promotional offers, including the following:
 
  • Exclusive Daily Deals from Sunday through Saturday
  • Comp Points earned for Real Money Play at 888casino
  • 100% Welcome Bonus up to $200, or currency equivalent
  • Live Casino Bonuses (Lucky 8 Event, 888VIP table, 888 Live Casino Blackjack)
  • Beat the Dealer Every 21st of the Month and Win up to $300 in FreePlay on Blackjack
  • Premium Player Welcome Package with up to $1500 in bonuses during your first week
 
As a new player, you can register at 888casino and deposit $25 and play with $50. Or you can deposit $50 and play with $100 – it’s your call, all the way up to a $100 bonus package.
 
To qualify for the promo offers, players must first register at 888casino. Next, follow the T&C as laid out in the promotional offer, claim your promotional package, and play online casino games.
 

VIP Club

 
The 888casino VIP Club is a prestigious membership which delivers outsized returns to real money players. The 888 VIP Casino Club is filled with loyalty rewards for all real money players. There are 3 levels to the 888 VIP Casino Club, notably:
 
  • Red Star VIP – this is the introductory level for VIP members, with exciting promotional offers and VIP benefits including higher deposit limits, weekly appreciation awards, personal account managers, high-stakes play, improved comp point conversion rates, birthday gifts and more.
 
  • Gold Star VIP – this level introduces players to even better benefits such as larger deposit limits, weekly appreciation rewards, MVP awards, gold-level VIP promos, improved bonuses, personal account managers, high-stakes tables, birthday gifts, and higher comp point conversion rates (33% more than Red Star VIP).
 
  • Platinum Star VIP – this is the highest level of exclusive club membership at 888casino. It includes a VIP Platinum welcome bonus, increased deposit limits, MVP awards, platinum-level VIP promotions, platinum-level VIP high-stakes betting, 50% more comp point conversion rates than Red Star VIP players, yearly casino anniversary bonus, birthday gifts, and personalised service.